# Cubiq Everyware

> Software development and consulting in Australia, specialising in business automation, plus custom LLM training, AI agents, CCTV, and networks.

Software, thoughtfully built. Website: https://cubiqtech.com.au/. Area served: Australia. ABN 24 703 299 469. Contact: hello@cubiqtech.com.au.

## Services

### [Business automation](https://cubiqtech.com.au/services/business-automation)
If your team does a task again and again, we can automate it: data entry, documents, approvals, reports, and customer follow-ups, with people kept in charge of the decisions that matter.
- **Workflow & process automation**: Map how a task moves through your business, then automate the steps: approvals, hand-offs, reminders, and updates between systems. People only step in where a decision is needed. Includes Approvals & hand-offs, Scheduled jobs, System-to-system updates.
- **Document & data entry automation**: Read invoices, forms, emails, and PDFs, pull out the details, check them, and enter them into your accounting, CRM, or job system, so nobody types the same thing twice. Includes Invoices & forms, Email processing, Data checks.
- **Reporting & alerts**: Collect figures from your systems on a schedule and turn them into the reports, dashboards, and alerts your team would otherwise put together by hand. Includes Automated reports, Dashboards, Alerts.
- **Customer communication automation**: Answer calls, send follow-ups by SMS and email, and check recorded calls for quality, so customers hear back quickly and nothing slips through. Includes Phone & SMS, Email follow-ups, Call quality checks.

### [Software and products](https://cubiqtech.com.au/services/software-and-products)
We plan, design, and build websites, web platforms, and mobile and desktop apps, connect them to your other systems, and look after them once they are live.
- **Strategy & product design**: Define what to build before development begins. Turn your goals into a prioritised scope, user journeys, and a practical technical plan, with the key decisions made clear. Includes Technology consulting, Product & system planning, UX / UI design.
- **Websites & web platforms**: Create business websites, ecommerce stores, customer portals, and SaaS products. Design the experience and build the workflows behind it, from sign-up and payments to dashboards and administration. Includes Web apps & SaaS, Ecommerce, Portals & internal tools.
- **Mobile & desktop apps**: Build mobile and desktop tools for customers, field teams, and everyday operations. Support bookings, data capture, and work on the move with an experience suited to the device. Includes iOS & Android, Cross-platform apps, Desktop applications.
- **APIs & connected systems**: Connect your CRM, finance tools, and operational systems so information moves without repeated data entry. Build APIs and backends, integrate third-party services, and modernise existing applications. Includes Backend engineering, API integrations, Legacy modernisation.
- **Cloud, data & ongoing care**: Set up cloud infrastructure, deployment pipelines, and data flows. Plan for testing, monitoring, maintenance, and ongoing improvements so your software supports day-to-day operations. Includes Cloud & DevOps, Data platforms, QA & maintenance.

### [AI and language models](https://cubiqtech.com.au/services/ai-and-language-models)
We train custom language models on your own documents, terminology, and examples, build AI agents that work inside your tools, and host or run models privately when your data must stay in-house.
- **Custom LLM training & fine-tuning**: Train a language model on your own documents, terminology, and examples. We prepare the training data and fine-tune a suitable model for your response formats and specialised tasks. Evaluate the results against real examples and integrate the adapted model into your applications. Includes Training data preparation, Model fine-tuning, Evaluation & integration.
- **AI agents & automation**: Build AI agents that use your tools, search business knowledge bases, and coordinate multi-step work. Connect single agents or multi-agent systems, with testing, access controls, and human review built into the workflow. Includes Agentic engineering, Multi-agent systems, Knowledge bases & RAG.
- **Private LLM hosting & deployment**: Host language models in a dedicated cloud environment with deployment, APIs, and monitoring configured for your team. Plan access controls, data handling, and capacity around your applications and operational requirements. Includes Private cloud hosting, Model APIs & deployment, Monitoring & maintenance.
- **Local LLM systems**: Run suitable language models on workstations, edge devices, or on-premises servers. Choose models and hardware for your workload, configure the runtime, and connect local AI to your applications and business workflows. Includes On-device AI, On-premises models, Hardware & integration.

### [Security and infrastructure](https://cubiqtech.com.au/services/security-and-infrastructure)
We review and strengthen application and infrastructure security, set up CCTV and access control, and connect the networks and devices around your software.
- **Cybersecurity & secure systems**: Review application and infrastructure security, strengthen authentication and permissions, and improve system configuration. Build access controls and security considerations into how your technology is designed and maintained. Includes Application security, Access & identity, System hardening.
- **CCTV & security systems**: Plan, configure, and connect CCTV and IP cameras, recording, remote viewing, and access control. Bring the equipment, network, and software together around your site and how your team uses it. Includes CCTV & IP cameras, Video & remote viewing, Access control.
- **Networks & connected devices**: Connect business networks, sensors, and equipment with applications, dashboards, and automated actions. Bring connectivity and device data into practical solutions for workplaces, buildings, and everyday operations. Includes Networks & connectivity, IoT & sensors, Device integrations.

## AI agents and automation

- Entering the same data into two systems
- Processing invoices, forms, and emails
- Approvals, reminders, and hand-offs
- Daily and weekly reports
- Customer follow-ups by phone, SMS, and email
- Checking documents and recorded calls

How our ticket-to-pull-request agent works:

1. Someone assigns a Jira ticket to the agent.
2. It reads the ticket and the repository’s own conventions.
3. It makes the change and runs the tests in a fresh virtual machine.
4. It opens a pull request and posts the link on the ticket for review.

## Selected work

Projects we have designed and built. Client names are left out for confidentiality. All projects, with filters and the tools we use: [Our work](https://cubiqtech.com.au/work).

- **[Construction estimating workspace](https://cubiqtech.com.au/work/construction-estimating-workspace)** (Web platforms & SaaS; Commercial construction): A workspace for estimators that takes a tender from first drawings to a won job: pricing, trade packages, quote levelling, and scopes of work drafted with AI. Built with Next.js, TypeScript, Supabase, PostgreSQL, Claude.
- **[Connected digester fleet](https://cubiqtech.com.au/work/connected-digester-fleet)** (Connected devices; Food-waste technology): An edge gateway inside each commercial food-waste digester, and a dashboard where customers and operators see the whole fleet. Built with Raspberry Pi, Python, Modbus TCP, SQLite, MQTT, Next.js.
- **[Ticket-to-pull-request agent](https://cubiqtech.com.au/work/ticket-to-pull-request-agent)** (AI & automation; Software teams): Assign a Jira ticket and a coding agent reads it, implements the change, runs the tests, and opens a pull request for review. Built with Claude Code, Fly.io Machines, Jira, Bitbucket.
- **AI phone receptionist** (AI & automation; Customer service): A voice agent that answers inbound calls, handles common requests in natural conversation, and says goodbye before ending the call. Built with Python, LiveKit Agents, Deepgram, SIP, Twilio.
- **Sales call quality scoring** (AI & automation; Sales operations): Collects call recordings every few minutes, transcribes them, and scores each sales call from 1 to 5 so managers know which calls to coach. Built with Node.js, Hono, Whisper, Claude, MongoDB.
- **Knowledge search service** (AI & automation; Knowledge management): Indexes company documents and returns the most relevant passages for a question. AI assistants use it to answer from your own knowledge base. Built with Python, FastAPI, Qdrant, LangChain, AWS Lambda.
- **AI browser agents** (AI & automation; Operations): Describe a goal in plain language and an agent completes it in a real browser, on demand or on a schedule. It works with cloud models or local ones. Built with Python, Playwright, Claude, Gemini, Ollama.
- **Private AI workspaces** (AI & automation; Professional teams): Self-hosted AI chat workspaces for organisations, with several models, user management, and settings for each team. Built with LibreChat, Docker, MongoDB.
- **Background removal API** (Web platforms & SaaS; Image processing): A pay-as-you-go API that removes image backgrounds using several AI models, billed from prepaid credits that are refunded if a job fails. Built with Cloudflare Workers, Hono, D1, R2, Stripe.
- **3D home showroom** (Web platforms & SaaS; Residential building): An online showroom for compact homes: explore 3D models, take 360° tours, and see how a home fits on your site. Built with Next.js, Three.js, Google Maps, AWS S3.
- **[Live auction streaming](https://cubiqtech.com.au/work/live-auction-streaming)** (Mobile apps; Online auctions): Sellers stream lots live from their phones while viewers watch, chat, and bid. The auction platform remains the record for every price and result. Built with Flutter, Go, Supabase, Agora.
- **Local events map** (Mobile apps; Events & venues): A map-based app for finding what’s on nearby, with a web app, an API, and a background worker that keeps listings current. Built with React Native, Expo, Mapbox, Fastify, MongoDB.
- **Digital-asset wallet platform** (Fintech & Web3; Digital-asset finance): Customer app, admin console, and API for deposits, withdrawals, wallets, identity checks, and fee reconciliation, with documented checks before each release. Built with React, TypeScript, Node.js, Tailwind.
- **Loyalty rewards token** (Fintech & Web3; Customer loyalty): An upgradeable rewards token with role-based permissions, pausing, and controlled burning, built for institutional custody. Built with Solidity, Hardhat, Fireblocks.
- **Fantasy sports with collectibles** (Fintech & Web3; Sports entertainment): A fantasy sports game that uses digital collectible player cards across eight competitions, including AFL, NRL, IPL, and BBL, with a live scoring engine. Built with React Native, Node.js, Solidity, Kubernetes.

## Our own products

- **[Sentinel](https://cubiqtech.com.au/products/sentinel)** (Field testing): Self-hosted CCTV monitoring that records every camera and spots people, vehicles, falls, and loitering in real time, with no cloud needed. Built for 1 to 150 cameras on a single local server. Working on: Support for NVIDIA and Jetson Orin hardware alongside Intel GPUs. Built with Go, OpenVINO, DeepStream, WebRTC, MQTT, Docker.
- **[Milebird](https://cubiqtech.com.au/products/milebird)** (Field testing): An automatic mileage logbook for iPhone and Android. It notices when you start driving and records the trip without a tap. Working on: Starting trips on time with minimal battery use. Built with Flutter, Swift, Kotlin.
- **[AirType](https://cubiqtech.com.au/products/airtype)** (In daily use): Hold Fn, speak, and let go. Private dictation for macOS that transcribes on the device and types into any app. Working on: Long dictation with a smaller memory footprint. Built with Swift, Core ML, Parakeet.
- **[SignalForge](https://cubiqtech.com.au/products/signalforge)** (Research): A research pipeline that turns public company filings into checked, timestamped events for testing equity strategies. Working on: Repeatable backtests that include realistic costs. Built with Python, LEAN, SQLite.
- **[ClearTone](https://cubiqtech.com.au/products/cleartone)** (Prototype): A native iPhone app that plays speaker test tones and ambient noise, generated by a real-time C++ audio engine. Working on: Low-latency audio on iOS. Built with SwiftUI, AVAudioEngine, C++.

## How a project runs

1. **Understand**: Map the problem, people, existing systems, devices, and site requirements. Agree on the priorities and what a useful first phase should achieve.
2. **Shape**: Define the scope and choose the software, equipment, and integrations the project needs. Set out deliverables, dependencies, and the delivery plan.
3. **Build & connect**: Develop, configure, and integrate in focused stages. Test the important workflows and system connections, review progress, and keep changes visible.
4. **Launch & support**: Prepare the rollout, document how the solution works, and make the handover clear. Agree on the maintenance, support, and improvements needed next.

## Common questions

### Can one project combine several services?
Yes. A project can bring software, AI, automation, security, and connected equipment together. We define how the parts fit, agree responsibilities and dependencies, and plan the delivery around your team.

### Can you work with our existing systems and equipment?
Yes. We review your software, devices, network, integrations, and constraints before recommending changes. The right first step may be an upgrade, a configuration change, or an integration that makes better use of what you already have.

### What should we prepare for a camera or access-control project?
Share an outline of your site, any existing equipment, the areas you need to cover, and who needs access or remote viewing. We review recording, network, and operational requirements before defining the setup.

### How do you scope a security review?
We agree which applications or systems are included, your main concerns, and what access is needed. The findings guide a prioritised plan for practical improvements, with the proposed changes explained clearly.

### Can we start with a smaller project?
Yes. A focused discovery, prototype, integration, or automation can be a useful first step. We define a scope around the immediate problem and consider how it could fit into a larger roadmap.

### Do we need a detailed specification to get started?
No. Start with the problem, the people affected, and what you want to improve. Discovery turns those goals into priorities, a defined scope, a technical approach, and a delivery plan.

### How do we stay in control of AI agents?
We agree which tools an agent can use, what it can act on, and which decisions need approval. Testing, activity logs, and a clear exception path help your team review what happened and step in when needed.

### Does using our knowledge base require training a model?
Not always. Retrieval-augmented generation (RAG) supplies relevant documents when a model answers a question. Fine-tuning adapts the model's behaviour using training examples. We assess whether your goal calls for retrieval, fine-tuning, or both.

### Should we choose private cloud hosting or a local LLM?
We compare your data requirements, available hardware, expected usage, and operating budget. The recommendation considers who manages the system, how it connects to your applications, and what information may pass to external services.

### What happens after launch or setup?
We plan the handover and discuss maintenance, monitoring, and future improvements as part of the delivery approach. Ongoing support for software, systems, and connected equipment is scoped to the needs of your project.

### Can we see more detail about your past work?
Yes. We leave client names off this site, but we can walk you through relevant projects in more depth, within each client’s confidentiality terms.

## Contact

Email hello@cubiqtech.com.au to discuss a project.